### Better customer experiences ### Promote fast shipping Consumers have more choices than ever before, and choose where to shop online based on experience as much as anything else. Turns out the shipping experience is half the shopping experience. Shipium makes you more competitive. **6% Conversion Boost** Industry data shows ecommerce conversion rates go up 6 basis points when promoting fast and free shipping ahead of purchase. If your conversion rate is an industry standard 2.5%, how much is 2.65% worth to you? ### Eliminate shipping anxiety Consumers are more likely to purchase if they know when to expect delivery of their order. Transparent and precise delivery dates perform better than generic date ranges. **24% Abandon Cart without a Date** [ComScore](https://www.comscore.com/Insights/Presentations-and-Whitepapers/2012/Online-Shopping-Customer-Experience-Study) reported that shipping anxiety caused almost a quarter of customers to abandon an ecommerce purchase. ### Promise reliable delivery dates Customers are more likely to come back for repeat purchases or recommend a website to a friend if they get a shipment when it was promised. **46% Will Never Come Back** Almost half of consumers switched brands during the Covid-19 pandemic due to a poor delivery experience. [Image: Saks OFF 5TH Case Study] ### Customer Success Story #### Localization Each customer sees an estimated delivery date based on their location relative to inventory position for maximum personalization and conversion increase. #### Customer segmentation Premium customer program? No problem. Utilize our APIs to show different dates to different users based on your organization and segmentation of your customers. #### Backorder management Our APIs support giving estimated delivery dates for future product releases, while still keeping all personalization or segmentation needs in place. #### Subscription management Subscription-based businesses can utilize our APIs to give estimated delivery dates based on a customer's current or future subscription schedule. #### Customizable date displays If a customer is checking out with multiple products, break out delivery date estimates based on SKUs, shipping origins, availability dates, or as one consolidated order. #### Manage splits Shipping different products from different warehouses? No problem. Our APIs help you manage splits and communicate separate delivery dates during checkout. #### Full control, extensive options You can customize the experience. We simply return a date via an API call. You are not forced to use a design or widget that doesn't fit your brand experience. #### Tie promises to orders Once a customer checks out, pass the promised delivery dates as order properties and Shipium will make sure the promise is kept with [Carrier Selection](/carrier-selection). ### Superior data modeling ### Calibrated to your network All warehouse or store origins are setup on the platform, and configured to your exact network properties. Our dates are more accurate because we know important details like carrier pull times or days of operation. ### Shared scale across transit data Millions of shipments run through our AI / ML models to give maximum confidence on what will happen, not what could happen. ### Carrier-specific understanding Our modeling knows the probable speed of every carrier and method within your network from every ZIP to every other ZIP. The granularity provides additional customization benefits to fit your specific needs. ### Augmented by a global transportation team The eventual estimate is then adjusted based on a centralized transportation team that accounts for macro conditions, like a blizzard in Chicago or carrier delay bulletins. ### Cloud delivery ### Availability, scalability, reliability Cloud technology is all about performance benefits. Shipium brings the type of modern elasticity and dependability you've come to appreciate to fulfillment technology. [Image: Scaling the cloud infrastructure for a Delivery Promise] ### Enterprise response times Website performance is essential to customer experience. Millions of dollars can depend on milliseconds of speed. Delivery Promise is built to service enterprise-grade customer experiences. [Image: API response times for Delivery Promise] ### An end-to-end premium experience Delivery Promise pairs well with [Fulfillment Engine](/fulfillment-engine) and [Carrier Selection](/carrier-selection). When combined, promises made to customers before purchase are carried through to order routing and shipping execution decisions. The results are ensuring delivery dates are always hit and shipping costs are always reduced. ### Intelligence to power your program Offering fast and free shipping requires you to manage regular tradeoffs between speed and cost, which is impossible to do without the right technology in place. Our suite of tools works best with the addition of Shipium Intelligence, our analytics product that puts financial performance of your network at the forefront. [Image: Schedule a Demo Icon] ### Want to see how Shipium works? Schedule a demo. Our team is happy to answer any questions or provide you an example of our capabilities.