## The modern alternative to Logistyx that gives back control over your shipping operations Customers turn to Shipium to connect and coordinate their fragmented shipping tech, improve customer experience with accurate delivery dates, and dramatically reduce costs. ### No Control As outdated technology, customers can't modify on their own, requiring expensive service orders that take months to get implemented. Most configurations still need additional scripting on top of that, and nothing can extend across multiple sites or implementations. [Get the full breakdown](/compare/logistyx/streamline-control-and-configuration) - Can't add carriers yourself - Can't manage your surcharges - Can't modify your own business rules - Can't update configurations, like capacity limits - Can't augment labels [Image: No description] Nothing worse than that sinking feeling when you know you can't do what you want to do with an old interface ### No Support After the e2open acquisition, most of the customer support team has been cut. Combined with the requirement for Logistyx to make modifications on behalf of customers, there aren't enough people to service customer needs. Most emails don't even get a response. How can you rely on that as the heartbeat of your operations? - Non-responsive support - Slow service order completion - Poor customer satisfaction ### Not Connected Logistyx is a roll up of several other legacy technologies that were never properly merged. It consists of different features, different products, and different carrier libraries that can't talk to each either, even within the singular “Logistyx” product you bought. A simple example: Without expensive system integration work, rate shopping is not centralized. - Doesn't integrate across your systems - Is not internally integrated; fragmented components - No data leverage across network ### Own Your Technology Take back control of your operations through a centralized console for all your outbound shipping. Shipium has over 100 features available for self-service, and customers are shocked how easy it is. What used to be expensive and long projects for the most trivial of things, like updating carrier capacity, is a task completed in seconds and immediately propagated across your fulfillment network. [More on how we give you control](/compare/logistyx/streamline-control-and-configuration) - Self-service UIs giving you full control - No external tech support or scripting required - Updates immediate propagate across your full network [Image: No description] Just one of hundreds of features available in Shipium's modern console ### Product Performance A centralized cloud product model gives customers modern performance they expect from other industries and should be standard for shipping technology, too. [See how we save you money](/compare/logistyx/rate-shopping) - Zero unplanned downtime in 2023 - 99.1% on-time-delivery of all shipments during peak season - No variance on enterprise-grade API performance during peak - 12% average parcel spend reduction See how we provide statuses of our highly available environments [System Status](https://docs.shipium.com/docs/shipium-service-status) ### Data Leverage After switching to Shipium, customers experience new insights and reporting based on datasets that previously were gated across systems or simply not available. Shipium leverages that data to provide dynamic time-in-transit values, the defining unique capability that powers superior customer experience and reduced costs versus legacy technology like Logistyx. - Platform-wide carrier data powers our algorithms - Access to unique analytics not found anywhere else - Export and data feeds for the modern operator [Image: No description] ### Integration process The average integration time for Logistyx customers who switch to Shipium is 2 months per warehouse. Our team works very fast with an agile process that leans on flexible APIs. The process is managed by a dedicated team with experience integrating with your existing systems. You will be assigned a team lead who ushers your integration through past go-live. All customers get hypercare with every launch across every system. Your success is our most important priority. [More on the integration process](/compare/logistyx/integration) ### Compatibility Shipium integrates with all systems Logistyx integrates into, so you never have to worry about compatibility issues. ### Credible success Saks saw implementation into their WMS take about 2 months on average across all their warehouses. [Image: Schedule a Demo Icon] ### Want to see how Shipium works? Schedule a demo. Our team is happy to answer any questions or provide you an example of our capabilities.