## The modern alternative to your legacy system that gives you back control over your operations Customers turn to Shipium to connect and coordinate their fragmented shipping tech, improve customer experience with accurate deliver dates, and dramatically reduce costs. ### No Control As outdated technology, customers can’t modify on their own, requiring expensive service orders that take months to get implemented. Most configurations still need additional scripting on top of that, and nothing can extend across multiple sites or implementations. You don’t have time (or money) for that. [Get the full breakdown](/compare/legacy/control) - Can't add carriers yourself - Can't manage your surcharges - Can't modify your own business rules - Can't update configurations, like capacity limits - Can't augment labels [Image: Legacy System Screen] Nothing worse than that sinking feeling when you know you can't do what you want to do with an old interface ### No Support Most of the customer support teams have been cut. You are feeling it! Combined with the requirement for your vendor to make modifications on behalf of you, there aren’t enough people at the company to service your needs. Most emails don’t even get a response. How can you rely on that as the heartbeat of your operations? - Non-responsive support - Slow service order completion - Poor customer satisfaction ### No Coordination Legacy systems like the one you are using are isolated and old. You are missing an end-to-end approach that coordinates other shipping jobs in service of eventual downstream shipping cost, speed, and accuracy. On top of that, your shipping data isn’t accessible or leveraged. No wonder your costs are high and customers frustrated. - Doesn't integrate across your systems - Is not internally integrated; fragmented components - No data leverage across network ### Own Your Technology Take back control of your operations through a centralized console for all your outbound shipping. Shipium has over 100 features available for self-service, and customers are shocked how easy it is. What used to be expensive and long projects for the most trivial of things, like updating carrier capacity, is a task completed in seconds and immediately propagated across your fulfillment network. [More on how we give you control](/compare/legacy/control) - Self-service UIs giving you full control - No external tech support or scripting required - Updates immediate propagate across your full network [Image: Shipium's Modern Console] Just one of hundreds of features available in Shipium's modern console ### Enhance Your Existing Systems Gartner's 2024 Report on Multi-Carrier Parcel Management Solutions noted this powerful point: Most providers of ERP, transportation management systems (TMS), order management systems (OMS) and warehouse management systems (WMS) do not specialize in parcel capability. Rather, they partner with a noncompeting multicarrier parcel management solution (MCPMS) to support their customers. This leaves users with a gap in capability and need for a stand-alone solution. [More on the Gartner report](/gartner) [Image: Gartner Logo] "Optimize and consolidate parcel shipments by using an MCPMS as a complementary solution to the TMS and/or WMS, ERP or OMS, or as a transportation solution for shippers that primarily use parcel as their mode of transportation." ### Dramatic Cost Savings New forms of efficiency and automation that you never had access to can signifigantly reduce costs to levels so high, you wouldn't believe it unless our customers verified it to you. [See how we save you money](/compare/legacy/selection) - 12% average parcel spend reduction across all customers - Independently proven via a third party analyst firm, Nucleus Research ([get the report here](https://www.shipium.com/blog/nucleus-research-report-customers-reduce-shipping-spend-10-with-shipium)) - As high as 24% reduction on shipments delivered in 3 days or less ### Data Leverage After switching to Shipium, customers experience new insights and reports based on datasets that previously were gated across systems or simply not available. Shipium leverages that data to provide dynamic time-in-transit values, the defining unique capability that powers superior customer experience and reduced costs versus legacy technologies. - Platform-wide carrier data powers our algorithms - Access to unique analytics not found anywhere else - Export and data feeds for the modern operator [Image: Network Expansion] ### Product Performance A centralized cloud product model gives customers modern performance they expect from other industries and should be standard for shipping technology, too. - Zero unplanned downtime in 2023 - 99.1% on-time-delivery of all shipments during peak season - No variance on enterprise-grade API performance during peak See how we provide statuses of our highly available environments [System Status](https://docs.shipium.com/docs/shipium-service-status) ### Integration process The average integration time for legacy customers who switch to Shipium is 2 months per warehouse. Our team works very fast with an agile process that leans on flexible APIs. The process is managed by a dedicated team with experience integrating with your existing systems. You will be assigned a team lead who ushers your integration through past go-live. All customers get hypercare with every launch across every system. Your success is our most important priority. [More on the integration process](/compare/legacy/integration) ### Compatibility Shipium integrates with all enterprise systems you already integrate into. Never worry about compatibility issues. ### Credible success Saks saw implementation into their WMS take about 2 months on average across all their warehouses. [Image: Schedule a Demo Icon] ### Want to see how Shipium works? Schedule a demo. Our team is happy to answer any questions or provide you an example of our capabilities.